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Streamlined Patient Access

Amtrix streamlines patient intake, eligibility verification, and scheduling, ensuring accurate information capture, faster authorizations, and seamless pre-service workflows that enhance patient experience while maximizing reimbursement potential for healthcare providers.

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What Makes Us Different?

Our patient access solutions stand out because we focus on eliminating the most common points of failure at the very start of the revenue cycle. We combine automated verification tools with detailed human review to ensure demographic accuracy, insurance validation, and authorization readiness before a patient arrives. By integrating with scheduling and EHR systems, we reduce rework, shorten wait times, and prevent downstream claim denials caused by incomplete or incorrect data. Every step is aligned with payer requirements and compliance standards, helping providers improve service efficiency and financial performance. This proactive approach strengthens patient satisfaction and creates a clean foundation for the entire billing process.

Appointment & Scheduling Optimization

Amtrix ensures that patient appointments are scheduled with maximum efficiency by aligning provider availability, clinical requirements, and insurance authorisation timelines into one seamless workflow. Our scheduling framework reduces conflicts, prevents double-bookings, and ensures that every appointment slot is utilized appropriately based on service type and provider capacity. By proactively identifying gaps in scheduling, we help practices minimise no-shows, late cancellations, and avoidable delays that create operational strain. Patients benefit from timely, well-coordinated appointments supported by automated reminders, real-time schedule updates, and clear communication across departments. These tools not only improve patient satisfaction but also strengthen pre-service documentation accuracy, ensuring that eligibility checks, authorisations, and required clinical information are completed before the visit. Our integrated approach enhances coordination among front-desk staff, clinical teams, and billing departments, thereby reducing administrative bottlenecks and preventing downstream claim issues resulting from incomplete pre-visit data. By improving visibility into schedules and departmental workflows, healthcare providers can maximize resource utilization, maintain consistent patient flow, and reduce interruptions that negatively impact revenue cycle performance. Through precise planning, Amtrix supports practices in delivering efficient, patient-centred care while safeguarding financial outcomes.

Patient Financial Counselling

Our team guides patients through their financial responsibilities, explaining copays, deductibles, and out-of-pocket expenses before services are delivered. By clarifying coverage details and payment options upfront, patients face fewer surprises and providers secure timely collections. Financial counselling also includes verifying insurance benefits, discussing payment plans, and coordinating pre-authorisation requirements. This proactive approach improves patient engagement, reduces billing disputes, and supports the revenue cycle by ensuring that financial responsibilities are understood and addressed, contributing to consistent reimbursement and enhanced operational performance.

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